Your Privacy Is Our Priority

bh77 collects various types of information from its users, which is essential for the safe and effective operation of the platform. We may collect the following information:

1.1 Identity Information

• Full name and date of birth (for age verification)
• National ID or passport number (where required)
• Email address and mobile number
• User-chosen username and password (stored in encrypted form)

1.2 Financial Information

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Transaction history and amounts
• Deposit and withdrawal records

1.3 Technical Information

• IP address and device type
• Browser information and operating system
• Cookie and session data
• Platform usage patterns and activity logs

bh77 uses your information only for specific and legitimate purposes. We process your information for the following reasons:

• Account Management: For registration, login, identity verification, and account security.
• Financial Transaction Processing: To ensure the secure processing of deposits and withdrawals.
• Customer Support: To resolve your issues through 24/7 live chat and email support.
• Security and Fraud Prevention: To ensure platform security and to prevent fraudulent activity.
• Responsible Gaming: To monitor player behavior and identify potentially problematic situations.
• Technical Improvement: To improve the platform's performance and user experience.
• Legal Compliance: To comply with applicable laws and regulations.

bh77 follows industry-standard security practices to ensure the protection of your information. Our security framework includes the following measures:

3.1 Encryption Technology

We transmit all sensitive information using SSL (Secure Sockets Layer) encryption technology. As a result, any data exchanged between you and our servers remains fully secure and cannot be read by unauthorized third parties.

3.2 Password Security

Your password is never stored in plain form — it is converted and stored through a one-way cryptographic hashing process. This means none of our employees can ever know your actual password.

3.3 Access Control

Only authorized employees can access your information, and only when it is essential for carrying out their responsibilities. All access is logged and regularly audited.

3.4 Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, information may be kept for as long as necessary to meet legal obligations, resolve disputes, and enforce our policies.

bh77 never sells your personal information. However, in certain circumstances, limited information may be shared with trusted partners to maintain service quality:

• Payment Processors: bKash, Nagad, Rocket, and Upay — only the information necessary to verify and complete transactions.
• Technology Partners: Trusted technology providers involved in the operation and maintenance of the platform, who are bound by strict confidentiality agreements.
• Law Enforcement Agencies: Where required by court order or legal obligation.
• Fraud Prevention: With industry-standard verification services to detect misuse.

Beyond the above, your personal information is not shared with any third party without your permission.

bh77 uses cookies on its website. Cookies are small text files stored in your browser that help our site function more effectively and improve the user experience.

5.1 Types of Cookies We Use

• Essential Cookies: For managing login sessions and the core functionality of the platform. Disabling these may prevent the site from working properly.
• Functional Cookies: To remember your preferences and settings, such as language and display preferences.
• Analytics Cookies: To collect statistical data about platform usage, which helps improve our services. This data is not personally identifiable.
• Security Cookies: To detect fraud and protect your account.

5.2 Cookie Control

You can control or disable cookies through your browser settings. However, please note that disabling essential cookies may prevent you from logging in and completing transactions on the bh77 platform.

bh77 believes you have full rights over your own information. As a user of our platform, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to have any inaccuracies in your information corrected.
• Right to Erasure: The right to request deletion of your information in certain circumstances, subject to legal obligations.
• Right to Object to Processing: The right to object to the use of your information for specific purposes.
• Right to Data Portability: The right to receive your information in a structured format.
• Right to Withdraw Consent: The right to withdraw consent to data processing at any time.

To exercise these rights, please contact our customer support team. We will process your request as quickly as possible.

bh77 strictly prohibits anyone under the age of 21. Our platform is for adults only — exclusively for those aged 21 and above. We do not knowingly collect any personal information from minors.

During registration, we verify date of birth and, where necessary, identity document information for age verification. If we learn that a minor has registered on our platform, that account will be closed immediately and the associated information will be securely deleted.

In the course of operating our services, your information may sometimes be stored or processed on servers outside Bangladesh. In such cases, we ensure that:

• Adequate protections are in place for your information in the relevant country or on the relevant server.
• All parties involved in the data transfer are bound by strict confidentiality agreements.
• Applicable international standards and best practices are followed.

Despite having the most up-to-date security measures in place, if a data breach does occur, bh77 will take the following steps:

• Identify and contain the incident as quickly as possible.
• Notify affected users as quickly as possible.
• Conduct an investigation into the incident and take steps to prevent recurrence in the future.
• Notify the relevant authorities where required.

bh77 may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email address or through a notification when you log in to the platform.

Continued use of the platform after any changes will be considered as your agreement to the updated policy. We recommend that you visit this page regularly to stay up to date with the latest policy.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our customer support team. We provide support in Bengali and English 24 hours a day, 7 days a week.

After receiving a privacy-related request, we will get back to you as quickly as possible.